Economy

How working from home reshaped American shopping

Inside Kazakhstan’s massive marketplace habit
Why remote work is rewriting American shopping habits / Photo: Shutterstock

The rise of remote work has fundamentally altered how American households consume and spend, according to a new study published by the National Bureau of Economic Research (NBER). Researchers utilized data from the Nielsen Consumer panel to track how the shift to working from home (WFH) has influenced shopping modalities, spending volumes, and price sensitivity.

The study found that remote work, which stabilized at approximately 25% of workdays by 2026, has triggered a significant shift toward digital convenience. Online grocery shopping surged among remote workers, with fully remote households ordering online 50% more frequently than those working entirely in person.

The weekday shopping rush

Additionally, the traditional weekend shopping rush has diminished for this group; remote workers have increasingly shifted their store visits to weekdays, taking advantage of the flexibility to visit local grocers during the work week.

Read also: Why Kazakhstan’s major bank rejects remote work.

Beyond the timing of trips, WFH has led to a measurable increase in total household expenditure. The researchers documented a 10% jump in total spending among households that transitioned to full remote work.

Photo: Shutterstock, photo editor: Dastan Shanay

This increase was largely concentrated in food and general merchandise, while spending on health and beauty products actually declined, likely because workers spending less time in physical offices have a reduced need for grooming supplies. Remote households also demonstrated a preference for variety, purchasing a 7% greater range of unique products than they did prior to the pandemic.

Prioritizing speed and accessibility

Perhaps the most striking finding is that remote workers pay higher prices for the same goods. The study suggests that shifting to remote work increases grocery prices by approximately 1%, a “premium” driven by a 25% drop in price sensitivity. These shoppers are less likely to seek out deals or use coupons, often prioritizing speed and accessibility over cost-efficiency.

The research highlights a fascinating gender and household dynamic: these price increases are almost entirely concentrated in married households. When a male household member begins working remotely, the increase in spending is triple — and the price impact five times larger — than when a woman switches to WFH.

Read also: Remote work desire strong in Kazakhstan, mirroring global shifts.

This is attributed to a redistribution of chores; newly remote workers take on more shopping trips but spend significantly less time (about 4 minutes less per trip) actually browsing and comparing prices. Ultimately, the study concludes that as WFH remains a stable feature of the economy, these shifts toward convenience may continue to influence retail strategies and broader inflationary pressures.