In 2024, the number of automated teller machines (ATMs) in Kazakhstan decreased by 0.6% year-on-year (YoY) to 12,569 machines. This decline is occurring while the cash-out share in the payment card transaction composition has stabilized. Kursiv Research is trying to figure out whether this is the end of ATMs as demand for their services is shrinking or just another pause before further expansion.
The decline in the number of ATMs in Kazakhstan is one of the consequences of growth in online banking services. According to Kazakhstan’s National Bank, cashless transactions accounted for 87% of all card transactions in Kazakhstan last...